FAQ
What are Challenges?
Challenges are achievement-based missions where you need to reach a specific multiplier (x) while playing a particular game with a qualifying bet amount. Complete the objective before the timer expires to earn the listed reward.
How do I participate?
Simply place qualifying bets in the specified game while the Challenge is active. If your spin meets all the Challenge requirements, it will be completed automatically.
What are the requirements?
Each Challenge specifies:
- The game you must play.
- The minimum qualifying bet.
- The multiplier (x) you need to hit.
- The reward.
- The time remaining.
All conditions must be met in the same winning round.
What is a multiplier?
A multiplier represents how many times your bet is returned from a single winning spin.
For example:
- Bet: $1
- Win: $100
- Multiplier: x100
If the Challenge requires x500, your qualifying win must be at least 500 times your bet.
Does a higher bet count?
Yes. You can always bet more than the minimum required amount unless the Challenge states otherwise.
Example:
- Minimum bet: $0.20
- Your bet: $1.00
Your spin still qualifies.
Does a lower bet count?
No. Bets below the required minimum are not eligible for the Challenge.
Do free spins or bonus bets qualify?
Only if explicitly stated in the Challenge rules. Otherwise, only wagers made with your real-money balance are eligible.
What happens if I hit the multiplier in another game?
The result will not count. Challenges are valid only for the game specified in the Challenge.
What if I hit a larger multiplier?
Higher multipliers also qualify.
For example, if the Challenge requires x250 and you hit x500, the Challenge will be completed.
How is the reward credited?
Once you complete a Challenge, your reward is issued as a bonus. You can claim it at any time from the Bonus page by clicking the Claim button.
Can I complete the same Challenge multiple times?
No. Each Challenge can only be completed once unless its description states otherwise.
Why wasn't my Challenge completed?
The most common reasons are:
- Your bet was below the minimum requirement.
- You played the wrong game.
- The required multiplier was not reached.
- The Challenge had already expired.
- The wager did not qualify under the Challenge rules.
Can I complete multiple Challenges with one spin?
Yes, if the spin satisfies all requirements of multiple active Challenges.
