FAQ

Yes, there are limits on the maximum win and bonus withdrawal for special bonuses, such as deposit bonuses and free spins (FS). These limits can vary for each bonus, and you can check them in the bonus description. Regular bonuses, such as Rakeback, Cashback, Weekly, and Monthly bonuses, have no additional limitations.

Yes, regular bonuses have expiration dates. Typically, they expire when a new bonus of the same type is accrued.

You can only have one active bonus at a time. Additionally, special bonuses usually come with standard restrictions, such as Max bet, Max win, and Max payout.

The loyalty system tracks your progress on the platform. The more you play, the higher your level, and the more bonuses you’ll receive.

The MineBit VIP Club is a special community for the most active users, offering them exclusive rewards and benefits for their engagement.

Personal quests are special tasks for which users can earn various rewards: experience, bonuses, and real money. Some quests are available only once, while others can be completed multiple times.

The MineBit VIP Club is a special community for the most active users, offering them exclusive rewards and benefits for their engagement.

To join the VIP Club, you need to reach Level 10, and your personal host will send you an exclusive invitation immediately.

VIP is a status that users earn starting from Level 10 of the loyalty program. Once they reach this level, they continue progressing within the loyalty program while enjoying additional privileges exclusive to VIP members.

Yes, there are many exclusive offers. Your manager will personally inform you about all the details.

VIP milestones are secret rewards that users receive as they progress through VIP levels 10 to 20. The specific rewards will be revealed as you reach each level.

Every 3-4 VIP levels, users are promoted to a new VIP group and receive additional benefits:

• Profile appearance customization
• Priority access to new releases
• Exclusive games in the VIP games section
• Increased betting limits
• Priority processing of deposits and withdrawals
• Higher withdrawal limits
• Personal VIP manager
• Concierge service
• Additional bonuses and special events

The loyalty system tracks your progress on the platform. The more you play, the higher your level, and the more bonuses you’ll receive.

Experience is a measure of your activity. Every dollar spent on the platform equals one EXP point.

The MineBit VIP Club is a community for the most active users, offering them exclusive rewards for their engagement.

To become a member of the VIP Club, you need to reach Level 10, and your personal host will send you an invitation immediately.

Yes, there are many exclusive offers. Your manager will personally inform you about all the details.

Yes, we have ambitious plans, and as new features are introduced on the platform, our bonus system will continue to evolve.

• Open MineBit in the Chrome browser
• Tap the “More” icon to open the dropdown menu
• Select "Install app" or "Add to Home Screen" and confirm

• Open MineBit in the Chrome browser
• Tap the "Install" icon on the right edge of the address bar
• From the dropdown menu, select “Add to Home Screen”
• Move the icon to any convenient spot

• Open MineBit in the Safari browser
• Tap the “Share” icon on the bottom toolbar
• From the dropdown menu, select "Add to Home Screen"
• Move the icon to any convenient spot

The app is available for download in browsers such as Google Chrome and Safari.

• Open MineBit in the Chrome browser
• Tap the "Install" icon on the right edge of the address bar
• Confirm to install the app to the home screen

• Open MineBit in the Chrome browser
• Tap the "Install" icon on the right edge of the address bar
• Confirm to install the app to the home screen

• Tap the "Share" icon on the right side of the Safari browser
• From the dropdown menu, select "Add to Home Screen"

Personal quests are special tasks for which users can earn various rewards: experience, bonuses, and real money. Some quests are available only once, while others can be completed multiple times.

Quests are available to all users of the platform. As your level increases, the number and difficulty of quests may change, but the rewards for completing them will also grow.

If the quest can be completed multiple times, it will likely be available again tomorrow. However, some quests are available only once, once a week, or when a specific event occurs.

Yes, the rewards for quests gradually increase as your loyalty level rises.

There are quite a few types of quests. At the first loyalty level, they are designed to familiarize you with the system. Later, they are mostly tied to gaming activity, such as playing a specific type of game or several different games.

Make sure the quest was activated and that you requested the reward after completing it. Also, carefully review the quest conditions. If the issue persists, please contact support.

Yes, there are limits on the maximum win and bonus withdrawal for special bonuses, such as deposit bonuses and free spins (FS). These limits can vary for each bonus, and you can check them in the bonus description. Regular bonuses, such as Rakeback, Cashback, Weekly, and Monthly bonuses, have no additional limitations.

Yes, regular bonuses have expiration dates. Typically, they expire when a new bonus of the same type is accrued.

The expiration date for special bonuses (deposit and FS) can be found in the description of each bonus. The expiration date for regular bonuses can be found in their description in our help center. It typically coincides with the moment a new bonus of the same type is credited.

You can only have one active bonus at a time. Additionally, special bonuses usually come with standard restrictions, such as Max bet, Max win, and Max payout.