Fair Play
Fair Play
Subject | Fair Play Policy |
Purpose | This Policy ensures compliance with the regulatory framework established by the regulator’s standards for Fair Play we enforcing for our website. |
Involvements | All departments relevant to preventing AML/TF efforts, including:
|
Responsibility | |
Approval | Board of Directors |
Review | Normally on an annual basis or earlier as needed |
Classification | Not Confidential |
1. Introduction
MineBit.com is dedicated to maintaining a fair, transparent, and responsible gaming environment for all players. We operate in full compliance with our iGaming license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-202409037-FI2) and adhere to international best practices for fair gaming, anti-fraud measures, and responsible gambling.
This Fair Play Policy outlines our commitment to ensuring that all users participate in games with equal opportunity, free from manipulation or exploitation.
2. Regulatory Compliance & Licensing
2.1 MineBit.com is licensed and regulated under Anjouan’s iGaming laws, which require strict compliance with fair gaming, anti-money laundering (AML), and responsible gambling standards. We also follow internationally recognized industry standards, including:
- eCOGRA (eCommerce and Online Gaming Regulation and Assurance) Standards – Ensuring fair gameplay and responsible gambling.
- ISO/IEC 27001:2022 – Compliance with global information security standards.
- AML Directives (FATF Recommendations) – Preventing money laundering and fraud.
- General Data Protection Regulation (GDPR) – Protecting user data and privacy.
2.2 All games hosted on our platform comply with Technical Standards for Internet Gaming Systems (TSIGS), ensuring integrity and fairness in gaming software, RNGs, and payout calculations.
3. Ensuring Fair Gaming
3.1 . Certified Random Number Generators (RNGs)
To ensure fair and unbiased game outcomes, all games operate using independently tested and certified Random Number Generators (RNGs).
(a) RNG software undergoes periodic audits by recognized testing agencies such as Gaming Laboratories International (GLI), iTech Labs, and eCOGRA.
(b) These audits confirm that the outcomes are purely random and free from human or system manipulation.
(c) Certifications are renewed annually to maintain compliance with fair gaming standards.
3.2 Independent Audits & Regulatory Oversight
(a) Our gaming system and financial transactions are regularly audited by independent third-party regulatory bodies to ensure compliance with fair play principles.
(b) All RTP (Return-to-Player) percentages are independently tested and published transparently for each game.
(c) Players can request information regarding audit results or compliance certifications from our customer support team.
3.3 Fair Game Providers & Software Integrity
(a) MineBit.com only sources gaming software from licensed and verified developers who comply with international fair gaming regulations.
(b) Our partners include NetEnt, Microgaming, Playtech, Evolution Gaming, and other reputable providers recognized for their commitment to fair gaming.
(c) Before deployment, each game undergoes thorough penetration testing and algorithm verification to prevent bias or unfair advantages.
3.4 Transparency & Player Awareness
(a) We ensure that all game rules, including payout structures, RTP percentages, and betting limits, are clearly displayed for players before they place wagers.
(b) Players can access historical betting data, transaction logs, and game results upon request, ensuring full transparency.
4. Responsible Gaming & Player Protection
4.1 We are committed to promoting responsible gaming and safeguarding players from the potential harms of gambling addiction. Our Responsible Gaming program includes:
(a) Age Verification & Player Identification
(i) Players must be 18 years or older to register and play on MineBit.com.
(ii) We implement Know Your Customer (KYC) verification as per FATF (Financial Action Task Force) and AML (Anti-Money Laundering) guidelines. KYC procedures include identity verification, proof of address, and source of funds checks to prevent fraudulent activities.
(b) Deposit & Wagering Limits
(i) Players can set daily, weekly, or monthly deposit limits to control their gaming expenditures.
(ii) Self-exclusion tools allow players to voluntarily suspend their accounts for a set period if they feel their gambling habits are becoming problematic.
(iii) A “cooling-off” period feature enables players to temporarily pause their gambling activities.
(c) Anti-Fraud & Anti-Collusion Measures
(i) Multi-accounting, collusion, and any form of cheating are strictly prohibited.
(ii) monitoring systems detect irregular betting patterns, fraudulent behavior, and system exploitation attempts.
(iii) Accounts engaged in fraudulent activities will be suspended and reported to regulatory authorities.
5. Player Feedback & Dispute Resolution
We value transparency and player feedback. If a player believes they have encountered an unfair gaming experience, they may:
5.1 .Contact Customer Support – Players can email [email protected] with detailed information about their dispute.
5.2 Internal Review – A dedicated Fair Play Review Team will investigate the claim within 7 business days.
5.3 Regulatory Escalation – If a player is dissatisfied with the resolution, they may escalate the dispute to the Anjouan Gaming Authority (AGA).
5.4 Players may also seek mediation through independent third-party gaming dispute resolution services recognised under international gaming arbitration standards.
6. Prohibited Activities & Account Violations
6.1 To ensure a secure and fair gaming environment, the following activities are strictly prohibited:
(i) Use of Automated Tools or “Bots” ;Any form of AI-assisted gaming, automated betting scripts, or bots is strictly forbidden. Accounts found using such tools will be permanently banned, and any winnings obtained through unfair means will be forfeited.
(ii) Exploiting System Loopholes
(iii) Players are not allowed to exploit software bugs, loopholes, or payout calculation errors.
(iv) If a player identifies an exploit, they are required to report it immediately to [email protected].
6.2. Collusion and Syndicate Betting
(i) Team betting, collusion, or syndicate gambling designed to manipulate game outcomes is strictly monitored and penalized.
(ii) Offenders may face permanent account suspension and possible legal action under fraud and fair play laws.
6.3 Money Laundering & Fraudulent Transactions
(i) MineBit.com adheres to AML and Counter-Terrorism Financing (CTF) regulations to prevent illegal financial activities.
(ii) Suspicious transactions will be flagged, and necessary actions, including account freezes and reporting to financial crime authorities, will be taken.
MineBit.com is committed to upholding the highest standards of fair gaming, security, and responsible gambling. Our platform operates in compliance with international gaming regulations to provide players with a transparent, trustworthy, and enjoyable gaming experience.
For any concerns or inquiries regarding fair play, responsible gaming, or dispute resolution, please contact [email protected].
Legal References & Industry Best Practices Followed:
- eCOGRA (eCommerce and Online Gaming Regulation and Assurance)
- ISO/IEC 27001:2022 (Data Security Standards)
- FATF (Financial Action Task Force) Recommendations on AML/CTF
- GDPR (General Data Protection Regulation) Compliance
- Anjouan Gaming Authority (AGA) Licensing Regulations
- Technical Standards for Internet Gaming Systems (TSIGS)
This Fair Play Policy is subject to periodic reviews and updates to reflect the latest regulatory requirements and industry best practices.
minebit.com is owned and operated by Crea Tech Dynamics Limited, registration number: 3-102-910445, registered address: Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Avenida Pastor Diaz, Costado Este De La Municipalidad De Garabito, Bufete Sanchez Chavarria, 61101, Costa Rica. Contact us at [email protected]. minebit.com is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202409037-FI2. minebit.com has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.
We take fair gameplay seriously at our online casino website. To ensure a level playing field for all users, we employ several measures:
Random Number Generators (RNG): All Our games, including slots, card games, and roulette, use certified Random Number Generators. These algorithms ensure that every outcome is entirely random, eliminating any possibility of manipulation.
Regular Audits: We undergo regular audits by independent third-party organizations. These audits verify the integrity of our games and ensure that they are running fairly and transparently.
Licensing and Regulation: We operate under the jurisdiction of reputable gaming authorities that impose strict regulations. These regulations help maintain a fair and secure gaming environment for all users.
World's Best Developers: We partner with renowned game developers known for their expertise and quality in the gaming industry. All the software we use, including games and other applications, is sourced from these world-class developers.
Transparency: We provide clear and accessible rules for each game, including payout percentages and odds. This transparency helps users make informed decisions.
Player Feedback: We encourage users to provide feedback on their gaming experience. This feedback allows us to continuously improve our services and address any concerns promptly.
Our commitment to fair gameplay is a fundamental part of our ethos, and we are dedicated to providing an enjoyable and trustworthy gaming experience for all of our users.